A company that relies on customers or clients to keep it in business will want to know what customer service experience and skills you have to offer. Before you fill out a job application, research the company and the position you are applying for. Contrary to popular belief, giving good customer service does not require being an enthusiastic people-person, though that can help. Some types of customer-facing jobs do require an outgoing personality, but others do not. An honest desire to help other people is probably the one indispensable characteristic.
Are you applying for a customer service position? If so, you'll want to emphasize some of the soft skills commonly required for customer service employees, such as being an excellent communicator and having strong interpersonal skills. Employers will also be looking for candidates who are punctual and responsible, because customer service workers often handle cash registers and replace other employees during shift changes. Include the right information. The most important elements to include in your resume are your contact information , education, and experience. Another optional way to highlight your customer service abilities is to list them in a skills section.
ResumeCoach » Resume Examples » Customer service. Experienced and motivated customer care assistant with an exceptional track record in call center business over the previous two years. Superior ability to memorize product and service information in order to offer flawless product knowledge to clients.
Does your resume serve your career, or does it leave you hanging? To be considered for top customer service representative jobs, you need a stellar resume. View the sample resume for a customer service rep below, or download the customer service representative resume template in Word. In addition, you can search for customer service jobs on Monster.