On-campus foodservices were thought to be the first choice for university students to dine in. In questionnaire, demographic measures include gender, age, province, qualification and status. These factors are then descriptively analyzed to determine attributes influencing university customer preferences. Customer satisfaction is a term used to describe a scenario when an exchange meets the needs and expectations of its use. Customer satisfaction, as a business term, can also be used to measure how the supply of products or services surpasses customer expectations. Customer satisfaction has been studied for a long time by hundreds of researchers.
Box , Tripoli, Lebanon. Over 5 weeks, cafeteria users, including academics, staff, and students, were selected through convenience sampling. They completed an anonymous-designed survey with closed questions assessing quality of food and beverages, quality of service and setting, and satisfaction with food service attributes.
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